North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter


NTTA Pilots Roadway Customer Service Program
The North Texas Tollway Authority (NTTA) recently began formation of its Roadway Customer Service Program, another initiative that will help keep NTTA customers safe and traffic flowing smoothly.
The division of 13 employees will initially be piloted on State Highway (SH) 121. This pilot team will provide one service unit patrolling twenty-four hours a day, seven days a week to assist customers and emergency responders. Units will assist stranded motorists; remove debris from the roadway; assist with the removal and protection of abandoned vehicles;...

NTTA Successfully Completes $2.4 Billion Bond Sale
On Thursday, March 6 , the North Texas Tollway Authority’s financial team successfully completed the sale of over $2.4 billion in bonds to partially defease the Bond Anticipation Notes (BANs) which were issued in November of 2007 to provide the $3.2 billion upfront payment to the north Texas region for State Highway (SH) 121.

“This result is particularly gratifying given the recent volatility in the municipal bond market. We appreciate the tremendous effort put forth by our finance team in seeing this transaction through to completion,” said Paul N. Wageman, Chairman of NTTA’s Board of Directors. “The success of the sale is indicative of investor confidence in the NTTA and the strength of our financial system. We look forward to another successful sale in the coming months to complete the...

 
Leadership Profile:  Susan Buse
Susan Buse serves as Assistant Executive Director for Project Evaluation for the North Texas Tollway Authority and is appointed as NTTA Treasurer by the Board of Directors. She has held similar positions with the Authority and its predecessor, the Texas Turnpike Authority, since 1994, after serving   ...
Bush Turnpike’s Eastern Extension “Right Around the Corner"

 
Eastern Dallas County commuters won’t have to wait much longer for dirt to start flying on the next segment of the President George Bush Turnpike (PGBT). The NTTA has received a conditional...
 
Update on Tollway South End Renovation Efforts


    
There’s still a lot happening at the south end of the Dallas North Tollway and nearby Oak Lawn Avenue as NTTA crews continue work on a major capital improvement effort.

Started in May 2006, the $50 million project includes:
  - The demolition of the original main lane toll plaza at Wycliff Avenue,
  - Reconstruction of the pavement from Lemmon Avenue south to IH 35E...

 
NTTA Wins National Award for Snow and Ice Control

 
Motorists in north Texas can rest assured that when an icy weather event occurs, the North Texas Tollway Authority (NTTA) will be ready to respond in an efficient and effective way to make sure all NTTA roadways remain safe.

The NTTA has been named an Excellence in Snow and Ice Control award winner by the American Public Works Association (APWA) for its superior response to icy road conditions...

 
The Latest on Tarrant County’s Southwest Parkway

 
The NTTA and its partners, the city of Fort Worth and the Texas Department of Transportation-Fort Worth District are continuing their efforts towards a construction start later this  ...
 
more » more » more »
NTTA Converting to All-Electronic Toll Collection System-wide

 
If you frequently drive on the Dallas North Tollway, you may notice a difference between the Wycliff Avenue gantry and the rest of the gantries on the North Texas Tollway Authority (NTTA) system. Toll collection at the Wycliff Avenue gantry is all-electronic. At Wycliff Avenue, motorists without ...
 
Monthly Corridor Progress Reports Available to you via e-mail

 
With multiple major projects in the works, NTTA transportation planners, engineers, construction crews, electricians and information technology personnel are keeping busy these days. Each of the projects is in a different stage of progress and that information is important to our customers…
 
Tales from the Command Center – Use your signals!

 
NTTA Command Center Service Specialists are tasked with the duty of monitoring our roadways and ensuring that traffic flow is seamless and safe.  Every month they witness traffic incidents that could have been avoided if drivers would have indicated their roadway intentions by using their traffic signals...
 
more »
Two More Cities added as Sign up Locations for TollTags

 
The availability of TollTags throughout the Dallas-Fort Worth area continues to grow as the NTTA looks for new locations for sign-ups.
Recently added cities where sign-up is available at the utility desk include:

  City of Colleyville
100 Main St.
Colleyville, TX 76034
817-503-1000

City of DeSoto
211 E. Pleasant Run Rd
Desoto, TX 75115
972-230-5795  
 
 
NTTA Works to Prevent Storm Water Pollution
Being a good neighbor is important to the North Texas Tollway Authority (NTTA). And when it comes to storm water pollution, the NTTA is working hard to prevent it. You can help too.

Storm water is precipitation in the form of rainfall, snow or ice melt that drains from streets, highways and tollroads through local storm drain systems and then into lakes, rivers and streams.

As precipitation travels over land toward and through storm drain systems, it can become polluted with various chemicals, substances ...

 
more » more »
   Sand Stock Piles Located Along NTTA System
Evergreen trees are beginning to hide one of the NTTA’s “secret weapons” in assuring mobility during wintry weather. Ten storage facilities for sand and anti-icing material are now in place at various points along the President George Bush Turnpike and the Dallas North Tollway. This one is located where the two tollroads meet. At least three additional storage locations are being planned.

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


Please note this communication contains advertisements of the North Texas Tollway Authority
and its products, initiatives and services.