North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter

April 2009 Issue: Back | Archives

All-ETC Conversion Moving Forward

Plans to convert the current NTTA system to all-electronic toll collection (all-ETC) is moving forward with the conversion of the President George Bush Turnpike (PGBT) scheduled for July 1, 2009. The conversion will allow all customers to drive through the express lanes by eliminating the cash lanes. Cash customers will receive an invoice in the mail at the new ZipCash rate.
 
Some construction work is necessary to prepare for the closing of the cash lanes at the five toll plazas on the PGBT. The NTTA currently is in the process of receiving and reviewing bids for this work. The best value bid will be presented to the NTTA Board of Directors at its April 2009 meeting. Construction is expected to begin in mid-May 2009 and run through June 2009. The construction will consist primarily of lane re-configurations – most of which will be done at off-peak hours – new signage, and barricade placement.
 
The NTTA has developed an extensive communication plan to get the word out about this new change. In late April and early May 2009, public meetings along the PGBT will be held with information about the conversion. These meetings will offer the opportunity for members of the public to ask any questions they may have. The NTTA has also developed a project Web page that explains what all-ETC is and how it can benefit you.
 
As we move through this transition, the NTTA is committed to keep our customers fully informed. If you have any questions regarding the transition of the PGBT to all-ETC, please contact us at projects@ntta.org.

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


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