NTTA Annual Summary Report Now Available Online

March 31, 2011     Dear Valued NTTA TollTag Customer:   As part of the NTTA’s strategic goal to provide open and honest communication with our customers and stakeholders, I invite you to review the Authority’s 2010 Annual Summary Report. The report is an unaudited snapshot of financial information and milestones reached in 2010.   NTTA staff is dedicated to fulfilling the Authority’s mission of enhancing mobility through responsible and innovative tolling solutions. Our aim is to provide you with a positive driving experience while also maximizing efficiencies and keeping a close eye on costs. Throughout the report you will find charts and updates about how we are doing, including: Progress on new roadway construction and existing roadway expansions Safety programs The NTTA’s financial status The number of TollTags in use on NTTA roads The average number of new TollTags distributed each week Community partnerships and social responsibility programs Environmental initiatives Customer-driven initiatives The NTTA serves millions of drivers every year, and we are honored that you choose NTTA roadways to get where you’re going quickly and safely. We look forward to continuing to provide you with quality customer care. Please let us know how we’re doing by contacting us at TalkToNTTA@ntta.org. We also invite you to participate in the NTTA 2011 Travel Survey now through the end of April for the chance to win an iPad2® or an iPod nano®.     Sincerely, Allen Clemson Executive Director

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions