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NTTA.org is Redesigned with Customers in Mind It’s easy to find the Online Customer Service Center where a visitor can seamlessly open a TollTag account, update information on existing accounts, or process outstanding violations. In addition, TollTag account holders may sign up to have parking receipts and monthly statements e-mailed to their accounts.
Visitors can also learn about what is happening with traffic on the NTTA roadways.
The NTTA’s news pages are now easier to access, as is the latest information about our projects designed to expand and improve the tollway system in North Texas. The “About NTTA” section provides a wealth of information regarding the NTTA, our projects and driving conditions.
A special newsletter for TollTag customers is now available on line and can be easily downloaded to view.
For vendors and contractors seeking to do business with the NTTA, the new Web site provides easy accessibility to required information under the “Working with Us” section. The site provides the latest information about contract schedules, minority business expectations, contact information and other essentials.
“A Web site is the real front door for businesses today, and ours has a fresh, new look,” said NTTA Executive Director Allan Rutter. “We aren’t finished with this project yet. In months to come, visitors will become regulars because we are installing the technology we need to provide instant updates about traffic conditions and other data our customers need to make informed decisions about the routes they choose.”
The NTTA welcomes comments and suggestions regarding the new Web site. In fact, it was customers’ comments that helped guide the NTTA’s decision to redesign its Web presence, with many of your ideas incorporated into the site.
“We pride ourselves on World Class Customer Service,” Rutter said. “By asking our customers for feedback, we and they benefit from that commitment in tangible ways.”
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