North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter

December 2010 Issue: Back | Archives

Cashless Tolling Brings Two Ways to Pay

When NTTA switches to all-electronic tolling on Dec. 11, all drivers will enjoy the free flow of traffic. No one will need to fumble for change or merge back and forth across lanes. But how will customers without TollTags pay their tolls? After Dec. 11, NTTA will offer two ways to pay – TollTags and ZipCash – each with different rates and billing cycles.
 
TollTag customers pay now and save money. By maintaining a prepaid account, TollTag customers receive the lowest rates. (ZipCash customers pay 50 percent more.) TollTag customers also enjoy the convenience of 24/7 online account management without the hassle of invoices, TollTag parking at Dallas Love Field and discounted pass-through and terminal parking at DFW International Airport. To ensure accurate billing and prevent any disruptions in service, TollTag customers should update their TollTag accounts anytime they have changes to their vehicle, license plate, or credit/debit card information.
 
ZipCash customers drive now and pay later, but a premium is added to each toll to cover the higher cost of collection. As a ZipCash customer drives along NTTA toll roads, high-speed cameras take digital images of the license plate, and invoices are mailed to the registered vehicle owner. The customer will receive an invoice for every 20 transactions. (The number will increase to 30 transactions per invoice beginning Feb. 1, 2011.)  Customers who accumulate at least five transactions within 30 days will be billed after the fifth transaction. Customers who accumulate fewer than five transactions within 30 days will receive an invoice once they have accumulated five transactions.
 
For more information about TollTag or ZipCash payments or billing, visit NTTA’s Two Ways to Pay page or Customer Service Center Frequently Asked Questions.

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


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