North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter

December 2011 Issue: Back | Archives

Is Your TollTag Cleared for Departure at Area Airports?

Make sure you’re ready for takeoff when using your TollTag to pay for parking and pass-through at Dallas/Fort Worth International and Dallas Love Field airports.
 
Prepare for your trip by confirming your TollTag account information and ensuring that your credit/debit card on file is correct. If your card information is out of date, your TollTag account could have a negative balance, preventing your TollTag from working at the airport toll booth.
 
Similarly, cash-backed TollTags cannot be used for payment at the airports. Take a moment to add a credit/debit card to your account, and you’ll have a smooth landing in and out of the airport toll booth. Simply access your TollTag account online or call the NTTA Customer Service Center at 972-818-NTTA (6882).
 
Transactions less than $10 are deducted from your TollTag account balance. Transactions of $10 or more will be charged separately to the credit/debit card on your TollTag account.
 
Once you’re at the airport, look for the TollTag logo to navigate your way. Enter and exit through the lanes marked with the orange TollTag logo. Be sure to slow down and drive safely: unlike NTTA toll roads, the airports still have toll booths with gate arms that restrict traffic flow.
 
Need a receipt? Before your trip, access your account online and set up automatic e-mail. You also can obtain a receipt after your trip through your online account or by calling the NTTA Customer Service Center.
 
Don’t forget: Using your TollTag at Dallas/Fort Worth International Airport pays off. TollTag customers save a $1 off terminal parking and pass-through rates.
 
For further information regarding parking at the airports, visit www.NTTA.org. For questions regarding DFW Airport charges, amount charged for parking transactions and adjustments to statements, contact the DFW Parking Office at 972-973-4840.

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


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and its products, initiatives and services.