North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter
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January 2007
visit www.ntta.org

Violation? But “I have a TollTag!”

If You Receive A Violation Notice… 
 PLEASE respond as soon as possible to the notice. There are a number of ways to take care of this:

1.      Use our online Customer Service Center. Just click here to access.
2.      You may visit one of our TollTag offices or Customer  Service Center (For a listing, click here)
3.      Email our Customer Service Center at customerservice@ntta.org
4.      Call our Customer Service Center at (972) 818-NTTA (6882)
 
TollTags save you MONEY
You pay 25 percent less than cash customers. Instead of 75 cents at the main toll plazas, your price is only 60 cents. At most ramps, TollTag customers pay 10 cents less than cash customers. Later this year, new toll rates will go into effect. TollTag customers will continue to save money.
 
TollTags save you TIME
TollTags allow you to use any lane you wish, including cash or express TollTag lanes.
 
TollTags offer CONVENIENCE
Drive on any toll road in Texas with your TollTag. Also, use your TollTag for pass through and parking at DFW International Airport and Dallas Love Field.
 
Helpful TollTag Tips
  • Each vehicle needs its own TollTag. The first three TollTags require a $40 prepaid balance and for every three additional TollTags, the prepaid balance goes up $40.
  • TollTags are most effective when placed on the inside of the windshield directly behind your rear-view mirror.
  • One Tag – One Car TollTags are registered to a specific vehicle so you will want to be sure that each vehicle has its own TollTag which is registered to a specific license plate.
  • Remove your TollTag while having your vehicle serviced or washed to avoid theft.
  • Do not try to hand-hold your TollTag when passing through a plaza. The TollTag sends a radio wave to the receiver and if it is moving, the reader may miss the signal.

Customer Service Center
972-818-NTTA (6882)

Roadway Customer Service/Courtesy Patrol
972-444-HELP (4357)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
911

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions

NTTA Web Site
www.ntta.org

Email
talktontta@ntta.org