North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter


Lane Changes Affecting Traffic at Wycliff Toll Plaza

As part of the North Texas Tollway Authority’s (NTTA) continuing improvements at the south end of the Dallas North Tollway, it has become necessary to reduce the number of lanes available to motorists at the Wycliff Toll Plaza in both directions.

In mid-January, north bound lanes were reduced to two express lanes for TollTag customers and two cash lanes. Similar lane reductions occurred on the south bound lanes in December. Read more

Bridging the Gap: NTTA to break ground on the Lewisville Lake Toll Bridge

The North Texas Tollway Authority (NTTA) will officially break ground for the construction of the Lewisville Lake Toll Bridge on Wednesday, January 31 at 3:00 p.m. The project will connect the Dallas North Tollway (DNT) in Frisco at Eldorado Parkway to IH-35E at Swisher Road in Lake Dallas.

The 1.7-mile, $122.2 million bridge will provide commuters with a new east-west corridor through Denton County and is scheduled to open to traffic in Spring 2009. The bridge will provide a vital link for the 13.8-mile corridor, which is a joint project with Denton County, the NTTA, the Texas Department of Transportation (TxDOT) and local municipalities. The four-lane bridge, designed by Turner, Collie & Braden, Inc., will span the northern arm of the lake.

Read more

 

Violation? But “I have a TollTag!”

The top five reasons you might receive a violation, even if you have a TollTag

On occasion, TollTag customers receive a violation in the mail. If you have had that experience, it was probably due to a problem related to account management and in most cases something that can be resolved easily.

Below are the top five reasons you might receive a violation if you are a TollTag customer:

#5 – Your account and/or vehicle information is not current.
#4 – Your credit/debit card balance is negative at the time of re-charge.
#3 – The TollTag was moved to a vehicle not registered to that particular TollTag.
#2 – You purchased a new car and forgot to register the new license plate number.
And the #1 reason you might receive a violation, even with a TollTag, is:
#1 – Your credit card has expired, or the expiration date on the card has changed.

Read more

NTTA welcomes home the troops at DFW

For six consecutive days in December, NTTA employees and some of their family members gathered at DFW International Airport to welcome home the troops from Iraq. This effort was part of the “DFW Welcome Home program” for military personnel arriving home for R&R (a two-week rest and relaxation program). Several individual and corporate sponsors donated time, money and snacks for the soldiers to assist the NTTA in this special event. The NTTA would like to thank the following supporters: Mrs. Stephanie Halliday, HNTB Corporation, SecureNet, Locke Liddell & Sapp LLC, KBR (Kellogg Brown and Root), TransCore Inc., Maple Office Supply, Ideas ‘N Motion and Carter & Burgess Consulting Engineers for their donations. Thanks also to the dozens of volunteers who participated in the welcome.

 

What You May Not Know About NTTA: Where the money comes from and where it goes

 
 

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


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