North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter

July 2010 Issue: Project Updates | NTTA Newswire | Safe-T Buzz Monthly Tip | Help
Know before you go!  A list of scheduled lane and ramp closures is available here.

Cashless Toll Collection Construction Begins June 21 on the Dallas North Tollway

On June 21, the NTTA will begin construction on the Dallas North Tollway (DNT) to convert existing toll collection facilities to cashless toll collection, also known as all-electronic toll collection (all-ETC). The construction will lead up to the conversion of the DNT to all-ETC, which is set for the evening of Dec. 10, 2010, when all NTTA toll facilities will end the collection of cash tolls on the road.  Instead, motorists either will use their TollTags or will receive ZipCash invoices to pay for tolls.

The first week of construction will include installation of advance signing, setting of temporary concrete barriers, and lane re-striping in the construction areas between Interstate Highway 635 and the Sam Rayburn Tollway (SRT).  The concrete barriers will protect both the construction crews working on the toll road as well as passing motorists. All three main lanes of traffic will shift in the construction area, and the shoulder width will be reduced to allow for the construction zone.  Motorists are asked to pay attention to construction zone signage and slow down in the construction areas.

“The safety of our customers and crews during construction is our highest priority,” said NTTA Assistant Executive Director of Operations Clayton Howe. “We will do our best to make the transition as smooth as possible, including working during off-peak hours to minimize delays to the traveling public.” 

During the next six months, crews will work between I-635 and the SRT to install new main lane toll gantries and new ramp gantries.  A toll gantry is an overhead structure that supports TollTag readers, cameras and lights necessary for all-electronic toll collection.  Read More ›

TollTag Basics:
Answers to Your Questions

Q: How do I manage my TollTag account online?

A: To begin, visit www.ntta.org and click “Customer Service Center” on the left side of the page.  From this landing page, click the “Set up online access” tab.  Before you get started, you will need both the TollTag or account number and driver’s license number of the Read More ›

Sign Up Today to be a Mystery Driver!

The NTTA Mystery Driver program continues to create opportunities for you to be involved in the NTTA's customer service process. Want a chance to receive a $25 gift certificate for driving the NTTA toll roads? Read More ›

Holiday Closings

The NTTA Customer Service Center and Administrative Offices, located at 5900 W. Plano Parkway in Plano, and the TollTag store, located at 12300 Inwood Rd. in Dallas, will be closed on Saturday, July 3, and Monday, July 5, in observance of the Independence Day Read More ›

Project Updates

Public Meeting on State Highway 360 Project
to be Held June 24

A public meeting to discuss the proposed State Highway 360 project in Tarrant, Ellis and Johnson counties from Green Oaks Boulevard/Kingswood Boulevard to U.S. 287, referred to as the SH 360 Section 1, will be held in Mansfield on Thursday, June 24. The meeting is being planned by the NTTA in conjunction with the Texas Department of Transportation (TxDOT) to give all interested citizens an opportunity to review and comment on the SH 360 Section 1 proposed alignment and preliminary designs. Read More ›



NTTA Working to Determine Dallas North Tollway Phase 4B/5A Extension
As the NTTA works to select an alignment for the Dallas North Tollway (DNT) Phase 4B/5A Extension, public involvement has been an important part of the process. Recently several milestones were accomplished in regard to the public involvement efforts, including successful rounds of stakeholder meetings, public meetings and a public comment period. Read More ›



NTTA Newswire

NTTA Receives International Award for Customer Service
The International Bridge, Tunnel and Turnpike Association (IBTTA) recognized the NTTA for its Customer Driven Management program with the 2010 Toll Excellence Award in Customer Service. The NTTA implemented Tamer Partners' Customer Driven Management solution allowing real-time customer feedback delivered directly to its employees. Read More ›



NTTA Receives High Honors for Public Works Transportation Solutions
The Texas Public Works Association (TPWA) has given the North Texas Tollway Authority (NTTA) four awards of high distinction recognizing the NTTA’s contributions in public works transportation solutions, leadership and community involvement. The TPWA Public Works Project of the Year Award recognized innovation and excellence for two distinct NTTA projects—the Lewisville Lake Toll Bridge and the emergency repair of the retaining wall project on the President George Bush Turnpike (PGBT) at Kelly Boulevard. Read More ›



Safe-T Buzz Tip

Safe-T Buzz Tip: Stay Safe in Construction Zones
As the NTTA begins converting the Dallas North Tollway to cashless tolling, drivers will encounter a number of work zones along the way.  Work zones, whether for construction or roadway maintenance, require extra attention and extreme caution for drivers. Drivers should pay special attention to workers, equipment and traffic control devices that may be present. Read More ›

Celebrate Safely this Fourth of July
Although the National Council on Fireworks Safety reports that fewer people were injured by fireworks in 2008 (the latest year for which data is available) than in any previous recorded year, danger still lurks in those sparkly entertainers. The fireworks safety council reports that illegal explosives and improperly handled fireworks are among the top causes of fireworks-related injuries and deaths. Children make up a large percentage of victims from improper fireworks use. Read More ›

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


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