North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter
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June 2009
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Customers Learn About All-ETC at Public Forums

“Keep Moving” was the message heard at three public meetings held in April along the President George Bush Turnpike (PGBT) to provide an open forum for citizens to learn more about the all-electronic toll collection (all-ETC) conversion coming to the PGBT in July.

NTTA staff answered questions ranging from “how do you pay if you don’t have a TollTag” to “when will the Eastern Extension open to traffic?” Answers to these and other queries are available online at www.ntta.org  Special pages on the Web site provide information about the conversion, including images of the lane reconfigurations at the main lane plazas and answers to frequently asked questions. To learn more about all-ETC, visit http://www.ntta.org/AboutUs/Projects/AllETC.

The all-ETC conversion of the Bush Turnpike is scheduled to take effect on July 1, 2009. Crews have completed the move of equipment at the ramp and mainlane plazas to prepare for the conversion. Additional work consisting of barrier and sign installation will begin soon as well as some lane reconfigurations at several main lane plazas. Most work requiring lane closures will be limited to off-peak hours.

Once the Bush Turnpike becomes an all-ETC roadway, all cash lanes will be closed and all drivers will pass through the express lanes. Ramps will be one lane with no stopping to facilitate the smooth flow of traffic.  Drivers who do not have TollTags will receive ZipCash invoices in the mail at the higher cash rate. The same process is already in effect on the Sam Rayburn Tollway in Denton and Collin counties. The conversion to all-ETC will provide added safety, improved mobility and air quality.

Customer Service Center
972-818-NTTA (6882)

Roadway Customer Service/Courtesy Patrol
972-444-HELP (4357)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
911

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions

NTTA Web Site
www.ntta.org

Email
talktontta@ntta.org