Partnership with ACE Cash Express Launches

The NTTA launched its partnership with ACE Cash Express on May 12 to provide additional locations for motorists to pay their ZipCash invoices and to open and load cash-backed TollTag accounts as the Authority moves forward transitioning the remainder of its system to all-electronic toll collection (all-ETC).

“As the NTTA continues to grow, we want to make sure we are able to offer outstanding customer service,” said Clayton Howe, NTTA assistant executive director of operations. “This partnership allows NTTA customers additional payment options during and following the conversion of our system to all-electronic toll collection and as we work to enhance mobility in North Texas.”

Customers can visit 153 ACE Cash Express locations in the Dallas/Fort Worth Metroplex, providing convenient neighborhood payment locations for NTTA cash customers.  For a $3 fee, customers can sign up for cash-backed TollTag accounts. Prior to the partnership with ACE, this could be done only by going online or by visiting the NTTA’s Customer Service Center. For a $2 fee, customers can Pay ZipCash statements and add money to an existing TollTag account. Customers who receive ZipCash invoices or ZipCash late invoices can visit any ACE location to pay their bill efficiently and quickly.

“This important partnership between ACE Cash Express and the NTTA supports our primary business initiative, which is making key financial services available to the local community,” said Victor Faszczuk, ACE vice president of business development. “NTTA represents a milestone for ACE as we broaden our services to include toll-based products and services. The ability to now offer TollTag users the convenience of over 150 North Texas ACE locations to quickly complete cash transactions is meaningful and significant. A lot of hard work on both sides went into making this service available at ACE. We are honored that the NTTA has selected ACE to partner on the expansion of their services.”

ZipCash customers enjoy the same hassle-free roadway experience that TollTag customers do, but pay a 50 percent higher toll rate due to the cost of collection. By getting a TollTag, customers can save money on their tolls and enjoy the convenience of not worrying about invoices. They can also get up to three TollTags per account. TollTag customers also can use their TollTags to travel on any toll road in Texas. Customers whose accounts are backed with a credit or debit card can use their TollTags for parking and pass-through privileges at D/FW International Airport and all parking at Dallas Love Field Airport.

TollTags are always available online and at Regional TollTag Partner locations.

For more information about the NTTA, visit www.ntta.org. For more information about ACE Cash Express, visit www.acecashexpress.com.