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Command Center Deploys Technology to Keep Drivers Safe With safety being a top priority for NTTA, you can drive easier knowing NTTA roadways are monitored 24 hours a day, seven days a week using cutting-edge technology — all in an effort to keep our customers and employees safe.
Housed in the NTTA Command Center, the Authority uses an intelligent transportation system that monitors a majority of the NTTA System by camera. The Command Center also uses pavement sensors to measure roadway surface temperatures and communicate conditions to our customers and maintenance crews. Primarily used in extreme winter weather conditions, these pavement sensors also allow us to measure the surface of the pavement in the extreme heat.
If the Command Center dispatchers detect a driver in need of assistance on the road, they can then deploy our Roadway Customer Service vehicles to assist. A no-cost service to drivers, the NTTA developed the roadside assistance team to help stranded motorists, remove debris from the roadway, provide protection to first responders, customers, and construction workers at incident scenes and assist during disasters or regional emergencies and evacuations on NTTA roadways.
The latest incident management tool to come online in the NTTA Command Center is a computer-aided dispatch and report management system (CAD/RMS). The system provides Command Center staff an improved way to dispatch and streamline resources, such as Roadway Customer Service.
The NTTA’s Wrong Way Driver Task Force developed several measures that deploy technology to prevent the dangerous occurrence of wrong-way driving. The NTTA created an automated detection system using existing pavement sensors already in place for toll collection to alert Command Center staff of a vehicle traveling the wrong way on the roadway. Three sensors are imbedded in the pavement that track movement and activate cameras for toll collection. The NTTA created a system to activate an alarm in the Command Center if a vehicle drives over them in reverse. Combined with the camera system, the sensors allow NTTA staff to assess the situation before dispatching police unnecessarily and send a Roadway Customer Service crew instead if needed.
Learn more about the NTTA’s focus on safety: watch for the Safe-T Buzz e-newsletter coming in later this year.
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