Not even three years old, the NTTA’s Roadway Customer Service program just reached a milestone on Aug. 10 when the team received its 5,000th commendation since the program began in 2008.
You’ve probably seen Roadway Customer Service team members in brightly-colored trucks along NTTA roadways. Fixing a flat, making minor vehicle repairs, or even adding a splash of gas – this roadside assistance team works hard to get the job done and help motorists on their way. Read More ›
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The NTTA thanks the 6,000 plus customers who provided their time to take the 2011 Travel Survey. The survey sought to uncover factors that influence your decisions to take a specific route, and the results will be used to update the NTTA’s regional travel demand model and inform projections for current and future toll roads. Read More ›
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Q: Did my TollTag expire? I have a TollTag but I received a ZipCash invoice. A: Your TollTag account doesn’t expire, but you will most likely receive ZipCash invoices for your tolls if the credit card information related to your TollTag Read More ›
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Add a TollTag to Your Back-to-School Shopping ListWith the new school year underway, calendars are packed: Friday night football, PTA meetings and multitudes of other extracurricular activities. Read More ›
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Holiday ClosingsThe NTTA Customer Service Center and administrative offices will be closed Saturday, Sept. 3, and Monday, Sept. 5, in observance of the Labor Day holiday. Read More ›
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Project Updates
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www.ntta.org
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Steel Bridge Beams Set in Place on SRT/DNT Interchange
By the end of August, crews working on the Sam Rayburn Tollway/Dallas North Tollway interchange expect to finish setting all of the steel bridge beams that form the core of the interchange.
When the heart of the new five-level interchange is complete, the contractor will have reached a major milestone in its continuing progress on the NTTA mobility project in Frisco and Plano. Crews have been setting more than 18 million pounds of steel beams – an amount equal to approximately 10,000 cars – on the interchange. Read More ›
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Bridges Taking Shape, Making Way for Chisholm Trail Parkway
Bridge supports of various heights and sizes are going up in the Union Pacific Railroad’s Davidson Yard in Fort Worth. The supports eventually will connect with structures for the Hulen Street bridge as crews move further along in the construction of Chisholm Trail Parkway.
Three large columns are part of the future Hulen Street bridge, and four shorter structures will support the toll road bridge. Read More ›
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Cashless Tolling Construction Nears Completion
Construction on the Dallas North Tollway related to the NTTA’s conversion to cashless tolling took a major step toward completion in August with the demolition of the north- and southbound ramps at Belt Line Road, followed by new concrete paving where the old ramp plaza buildings once stood.
All new main lane toll gantries on the Dallas North Tollway are complete and fully operational, which leaves continuing construction work on the various tolled entrance and exit ramps throughout the corridor. Read More ›
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NTTA Newswire
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ZipCash Collection Process Changes Sept. 1
A bill recently enacted by the Texas legislature will change the way NTTA invoices ZipCash customers starting Sept. 1. NTTA collection goals remain the same: customers choosing to drive on the toll road are expected to pay for the service through either the TollTag or ZipCash payment methods. TollTag customers are not directly impacted, but please share with your ZipCash friends that toll invoices can add up if not paid on time. Read More ›
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Scholarship Fund Builds the Future of Civil Engineering
As the 2011 recipient of the NTTA’s Jere W. Thompson Jr. Scholarship, Yumna Bham will be able to spend more time studying for exams and less time worrying about college tuition this school year. She will receive financial aid and professional experience to help her pursue her academic goals and career in civil engineering. Read More ›
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Safe-T Buzz Tip
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Rules of the Road: Yield to Emergency Vehicles
 Traffic often becomes clogged near an accident scene as drivers slow down to look as they pass or change lanes to bypass accident debris. The resulting traffic jams are frustrating for drivers, but they are worse for the people involved in the accident who are waiting for emergency vehicles to come to their aid. Read More ›
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