North Texas Tollway Authority -- Driving Forward - A monthly customer newsletter

May 2010 Issue: Back | Archives

TollTag Basics:
Answers to Your Questions

Q: How often does my TollTag account get replenished?

A: TollTag accounts backed by credit/debit cards are replenished to $40 when an account falls below $10.  So if you use the toll roads on a regular or daily basis, your credit card will be charged more often than someone who rarely uses the toll road.

The account balance never expires on a TollTag account.  The account balance will remain on your account for future usage and any unused balance will be refunded upon closing the account. 

Finally, there is no monthly fee for having a TollTag account. You can check your account balance online and print parking and toll receipts online at no additional cost.

For more information about TollTags, visit www.ntta.org.

Customer Service Center
972-818-6882 (NTTA)
www.ntta.org/
TalktoNTTA@ntta.org

Roadway Customer Service / Courtesy Patrol
972-444-4357 (HELP)

NTTA Command Center
(214) 224-2203

Emergencies on the Roadway
Dial 911 immediately

 

NTTA Administrative Offices
214-461-2000

Current Roadway Conditions and Lane Closures
Driving Conditions


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and its products, initiatives and services.